Privacy Policy
This privacy policy applies to the personal data processing that occurs when you choose to use and buy from rebelz.eu. rebelz.eu is a website by Rebelz Sporting Goods AB. Rebelz Sporting Goods AB hereinafter referred to as we, us, rebelz.eu or Rebelz.
We encourage you to read this privacy policy carefully before choosing to use the website and placing an order. Your privacy is important to you and to us. Personal data is a data that can be derived to a physically living person. Examples of personal data is name, address, telephone number, email address and IP number. The person responsible for personal data with us is our personal data officer.
This policy applies from 2019-12-31.
Personal Data Controller
To contact Rebelz personal data controller please send letter to:
Rebelz Sporting Goods AB
Attention: Data Officer
Nystrandsgatan 31
63346 Eskilstuna, Sweden
Email address: info@rebelz.eu
Personal data
In order for you to visit and use our website, order goods and services or contact our customer service, we must collect and process data about you. We collect and process personal data when you make a purchase, visit the website and contact customer service. The information collected from you through purchases is required to enter into agreements with us and for us to provide services and customer service. If you create an account, we collect the information that you submit at registration and associate it with your purchase history, wish list and payment method. You can check and correct your account details at any time by logging into the site and managing the information under “my account”.
Consent/Approval
By accepting the terms, you agree to :
Processing of personal data is in accordance with Rebelz Sporting Goods privacy policy.
Purpose
The purposes for processing personal data are as follows:
– Handling of the order.
– Deliveryof the order.
– Completion of the order.
– Accounting of the order.
– Return, exchange, complaint and warranty relating to the order.
-Send notification via e-mail and/or SMS of the handling of your order and delivery of your order.
– Contact you via e-mail and/or SMS for customer service matters and marketing.
– Ensure technical functionality as well as prevent and investigate abuse and errors when you buy from us. As well as analysis of traffic and order data.
– Fulfill obligations by law.
PURPOSE | LEGAL BASIS | PERSONAL DATA | STORAGE |
Handling, delivery and completion of the order.Return, exchange, complaint and warranty relating to the order | Completion of purchase agreements (terms and conditions). | – Name, address, phone, email. – Geographical information. – IP address, device info, log info. – Any other information you submit regarding yourself. | 3 years. |
Fulfill obligations by law. E.g. accounting legislation. | Legal obligation. | – Name, address, phone, email. – Geographical information. – IP address, device info, log info. – Any other information you submit regarding yourself. | As long as we are obliged to store the data according to applicable law. |
Marketing. E.g via email and SMS. | Consent. | – Name, address, phone, email. – Geographical information. – IP address, device info, log info. – Any other information you submit regarding yourself. | 2 years or until you decide to unsubscribe yourself. |
Manage your account (my account) | Completing an account agreement with Rebelz. | – Name, address, phone, email. – Geographical information. – IP address, device info, log info. – Any other information you submit regarding yourself . – Order history . – Information about your account | 3 years or until you choose to delete the account under “my account”. |
Customer service. | Consent. | – Name, address, phone, email. – Geographical information. – IP address, device info, log info. – Any other information you submit regarding yourself . – Order history . – Information about your account. | 90 days after the customer service case is completed. |
Technical functionality and analysis. E.g. log files and data analysis. | Consent. | – Name, address, phone, email. – Geographical information. – IP address, device info, log info. – Any other information you submit regarding yourself . – Order history . – Information about your account. | 2 years |
Personal Data Processors
We use personal data processor who process and manage personal data on our behalf so that we can fulfill our purposes. We have personal data processors for:
Transports (logistics and freight companies).
– Payment solutions (payment service providers).
– IT services (companies that handle the necessary operations, technical support and maintenance of our IT solutions).
Where we process personal data
We always strive for your personal data to be processed within the EU / EEA and that all of our own IT systems are located within the EU / EEA.
Other information
We will not share, sell, transfer or otherwise disclose personal data except if we are required by law or if you have given your consent to this. When investigating crimes, personal data may be disclosed to authorities. This does not preclude us from using personal data processors who process personal data on our behalf.
Extract from the register
You have the right to request a register extract containing information about what personal data about you we process and store. You are entitled to get this information free of charge and for no reason whatsoever.
Correction
You can request that your personal data to be corrected if the information is incorrect.
Anonymization/Deletion
You can request anonymization or deletion of the personal data we process about you if they are no longer necessary for the purposes for which they have been collected.
Change of privacy policy
We have the right to change the privacy policy at any time. We will notify you with changes at reasonable notice. If you do not accept the changes, you have the right to terminate the agreement before the amended privacy policy takes effect.
Cookies
When you visit rebelz.eu we use cookies. You will find more information regarding cookies in out cookie policy rebelz.eu/cookie-policy .